Frequently Asked Questions

Frequently Asked Questions (FAQ)

Website: www.vaidikmatrimony.com
Operated By: Vaidik Group
Founder: Mr. Bikash Jena

1. What is Vaidik Matrimony?

Vaidik Matrimony is a trusted Indian matrimonial platform operated by Vaidik Group, designed to help individuals find compatible life partners through secure, culturally rooted, and values-based matchmaking.

2. Who can register on Vaidik Matrimony?

Any individual who meets the legal marriageable age as per Indian law (18+ for women, 21+ for men) and is genuinely seeking a matrimonial alliance can register.

3. Is registration free?

Yes, basic registration and profile creation are free. However, certain premium services such as direct contact access, priority listings, or personalized matchmaking may require paid membership.

4. How do I create an account?

Click on the Register / Sign Up button on the homepage, fill in your basic details, verify your contact information, and complete your profile to start searching for matches.

5. How long does profile approval take?

Most profiles are reviewed and activated within 24 hours, subject to verification and compliance with our platform policies.

6. How do I search for matches?

You can use advanced filters such as age, religion, caste/community, education, profession, location, and lifestyle preferences to find compatible matches.

7. Are profiles verified?

We encourage verification of profiles and manually review submissions. However, users are advised to independently verify all information before proceeding with any engagement.

8. Can I hide my contact details?

Yes. Your phone number and email address remain private by default and are only visible when you choose to share them with another member.

9. Is my personal information safe?

Yes. We implement strict technical and administrative security measures to protect user data and privacy in accordance with Indian data protection laws.

10. How can I communicate with other members?

You can express interest, send messages, or unlock contact details based on your membership plan and privacy settings.

11. What should I do if someone behaves inappropriately?

You can report or block any user directly from their profile. Our moderation team will investigate and take necessary action.

12. Can I delete or deactivate my account?

Yes. You may deactivate or permanently delete your account from your dashboard settings or by contacting customer support.

13. Are payments refundable?

All payments are non-refundable unless otherwise stated in writing or required by law. Please review our Refund Policy before purchasing.

14. Do you guarantee a match or marriage?

No. Vaidik Matrimony acts only as a matchmaking platform and does not guarantee marriage, proposals, or compatibility outcomes.

15. How do I reset my password?

Click on Forgot Password on the login page and follow the instructions sent to your registered email or mobile number.

16. Can parents or guardians register on behalf of someone?

Yes. Parents, guardians, or relatives may create and manage profiles on behalf of eligible candidates, provided all information is accurate and consent is obtained.

17. Are international users allowed?

Yes. Users from outside India may register, provided they comply with our Terms and Conditions and applicable laws.

18. How can I upgrade my membership?

You can upgrade your plan from your account dashboard by selecting a suitable membership package and completing payment.

19. What happens if my account is suspended?

Accounts may be suspended for policy violations, misuse, or suspicious activity. You may contact support for review and resolution.

20. How do I contact customer support?

You can reach us at:

Email: support@vaidikmatrimony.com
Website: www.vaidikmatrimony.com